Refund Policy

Last updated: October 17, 2026

If Gutter Pro isn't right for you, ask for a refund within 14 days of buying — no reason needed.

How to ask for a refund

Email support@zombiex5000.com from the address you bought with, and include your order number (it's in your receipt). You can also use the link in your Lemon Squeezy receipt email.

What happens next

Refunds are processed by Lemon Squeezy, our merchant of record, to your original payment method — usually within 5–10 business days, depending on your bank. When the refund is made, your Gutter Pro key is deactivated and Gutter goes back to the free features. Nothing in your library is lost.

After 14 days

After 14 days purchases are generally final, but if something's wrong, email us and we'll do our best to help. This doesn't affect any rights you have under the consumer law where you live.

Before you buy

Gutter itself is free, so you can try it with your own library first. Remote access needs a home internet connection with its own public address — Gutter's settings will tell you whether yours works before you rely on it.